Disabled residents in a high-rise block of flats in St Leonards say they have been left housebound because of broken lifts. People in Bevin Court in Stonehouse Drive said they feel ‘cut off’ from the outside as a result.
One resident, who wished not to be named, said: “A lot of people who live here are disabled and use wheelchairs. We were told last week that the lifts
would not be working for one week.
“Everyone has been complaining about it and a lot of residents have had to cancel their hospital appointments because they can’t get out as they are unable to walk down the stairs. It’s as if we have been cut off from the world for one whole week.”
AmicusHorizon, the housing association which owns the block of flats, said it was currently undertaking essential and urgent repair work.
A spokesman said: “We wrote to all residents living at the block on August 2 advising them of potential disruption to access during this time.
“Repairs work to the lifts started on Monday and is due to be completed by next Monday (August 16).”
He said no work will be carried out over the weekend and that there will always be one lift fully operational throughout.
The spokesman added: “Only one lift will be under repair and out of operation between 9am and 5pm. Residents will have access to at least one lift at Bevin Court 24 hours a day, but may need to use one flight of stairs to get to their home. Service on both lifts will resume each evening at 5pm.
“We have advised each resident affected by the repairs when the lift to their floor will be out of action. If anyone has queries we advise them to call us on 0800 121 6060 and ask to speak with their housing officer.”