Elevators are generally small spaces and due to this, it is no surprise that many people suffer from feelings of claustrophobia when they have no choice but to travel in one. Perhaps it is reassuring that there are many how-to-guides on the best possible course of action if you were ever to become stuck inside a stranded elevator. Since elevators are our speciality here at Elevators Ltd, we thought it would be wise to include one these step by step guides on our blog…

  1. It is important to remain calm. Once we realise that we are trapped inside a small space, panic begins to set in. If you panic, your body will feel the effects and you will make it harder to escape. Take a deep breath and relax. Remember, if multiple people are in the lift, panicking will cause other people to panic too.
  1. If the lights are out, such as during a power cut, try to find a reliable source of light. These days many smart phones are equipped with LED lights, however remember to use it wisely so that you can conserve battery.
  1. If it is dark, use the light to press the call button. If the buttons are working, a technician should answer and will come straight away to help you out. This will also alert maintenance that there is an issue with the elevator.
  1. If a technician does not answer or the buttons do not work, which is rare, use your phone to call for help if you have a network connection. It is best to call someone in the building beforehand to see if they can assist- however if they do not answer, phone the emergency services on 112 or 999.
  1. In the meantime, try to fiddle with a few of the buttons. Press the alarm button to try and alert someone to your situation. On the other hand, try pressing the ‘open door’ button to see if the lift just became jammed.
  1. Whilst you are waiting for emergency services, it is best to call for help so that you can alert others to your location or to help emergency services find which floor you are on in the lift.
  1. Finally, if you have made successful contact with the emergency services, save your energy by simply waiting for them to arrive. If your situation is not a life and death situation, and many are not, staying calm and waiting is the best thing to do.

Here at Elevators Ltd, we take comfort in knowing that all of our elevators are inspected rigorously before and after they are installed. Despite this, other lifts may not be as good as ours! That’s why we put together this guide on how to cope in such a situation. If you’re looking for the best and safest lift company Southampton has to offer, you’ve found it!