Here at Elevators Ltd, we are proud to offer our clients a high-quality emergency call-out service for their lift. After all, passengers rely on working elevators, especially those who have a disability, which is why property owners should ensure that their lifts are in tip-top condition. Read on as we go over three emergency situations that should always be investigated by an experienced elevator engineer…

How fast should an elevator cab travel?

The average elevator travels relatively slowly at a speed of 5m/s, however this is usually a satisfactory speed that allows passengers to reach their desired floor relatively quickly. With this said, a lift that appears to be moving slower or faster than usual should always be considered a cause for concern as it often suggests that there is a problem with the hydraulic pistons or traction cables. As a result, an emergency engineer should be consulted and the mechanics thoroughly inspected.

What is mis-levelling?

In a healthy elevator, the bottom of the cab should be flush with the ground of the floor that it has stopped at in order to allow passengers to get on and off safely. Mis-levelling occurs when the cab stops below or above the floor and creates a trip hazard which may put people in danger, particularly the elderly, children or those with a wheelchair dependence. As a result, a mid-levelling elevator should not be used until the problem has been rectified by an emergency engineer.

Should an elevator make noises during a journey?

It is impossible for an elevator to make zero noise during a journey as they are heavily dependant on mechanical components. With this said, the development of unusual noises like grinding, screeching and squeaking should always be investigated by a professional and the development of new sounds like snapping should be considered a reason for an emergency call-out. After all, it is always best to be on the safe side when it comes to elevator usage.

Although an elevator should be inspected on a regular basis in order to ensure that the mechanics are in tip top condition, general wear and tear can cause emergency situations to arise. Luckily, a fast response and speedy repair will ensure that any damage does not cause long-lasting problems. To find out more information about our emergency call-out service, get in contact with the best lift company around and speak to a member of the Elevators Ltd team today!