An elevator should be maintained and inspected regularly to ensure that all the mechanics are at their best however, occasionally you might find your have an emergency situation with your lift.

Wear and tear can at any time develop emergency situations. Luckily, our first rate emergency call-out service is on hand to fly to the rescue and assist with any emergencies or issues that might affect your lift. Your company and your lift passengers rely on safe working elevators, especially those with disabilities. We understand that it is paramount that your lifts are in execellent shape.

Below we look at the three emergency problems that should only be investigated by an experienced elevator engineer.

Lift speed

A lift usually moves fairly slowly, at about 5m/s; this is sufficient to carry passengers swiftly and safely between floors. However, a lift that seems to moving either faster or slower than usual, should be investigated promptly. It implies that that is an issue with the hydraulic pistons or traction cables. A change in speed of an elevator should give rise to an emergency engineer call out, allowing for the lift mechanics to be thoroughly investigated.


Mis-levelling is when the lift cab fails to be level with the ground of the floor. The bottom of the lift cab should always be flush with the ground of that floor, to allow passengers to enter and disembark the elevator safely. This is potentially a major trip hazard, a danger especially for wheelchair users, the elderly and for children. If your lift is mis-levelling it should be decommissioned until a qualified emergency engineer can fix the issue.

Noisy elevator

Although it is expected to have a small about of noise when is motion, due to mechanical elements, if any unusual noises such as squeaking, whining, grinding, or screeching develop that should be promptly examined by a qualified lift engineer. If new sounds, such as snapping warrants an emergency call-out. It is always wise to err on the side of caution, and to investigate any issues.

It is impossible for an elevator to make zero noise during motion as they are heavily dependent on mechanical components. With this said, the development of unusual noises like grinding, screeching and squeaking should always be investigated by a professional and the development of new sounds like snapping should be considered a reason for an emergency call-out. After all, it is always best to be on the safe side when it comes to elevator usage.

So, if you notice any changes in your elevator, especially the three issues we covered here, a timely response and prompt repair will ensure that your lift stays in excellent shape and that any problems do not cause long-lasting issues. We really are the best lift company to support your elevators in maintaince and emergency call-outs, with our ready band of superhero lift engineers!  For more information about our outstanding emergency call-out service get in touch today.

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